NHS Friends and Family Results

  • Thinking about your GP practice overall, how was your experience of our service?

    • Answer Total
      Very Good 13
      Good 1
      Neither Good Nor Poor 0
      Poor 2
      Very Poor 0
      Don't Know 0

  • What you had to tell us

    We asked... "Can you tell us why you gave that response?"

    Comment Date
    I have had thyroid problems and have been unable to see an Endocrinologist yet, but I would like to thank Dr Rai and Dr Malladi for helping me to manage my medication and condition through face to face appointments, texts and phone calls. I am very grateful for their time and care. The surgery and all the staff are excellent! Wednesday 2 April 2025
    Dr Gardiner is my gp she is a treasure she listens is understanding and always explains your options to you very good dr mannerisms Friday 14 March 2025
    Never struggled to get an appointment. Doctors are all lovely & check thoroughly Monday 30 December 2024
    Consultation with Dr Sun and her referral to the Kent dermatology clinic resulted in almost instant ,4 weeks, , removal of a skin cancer growth on my back , with a no further action required diagnosis after local surgery Thursday 12 December 2024
    I was seen and spoken to as an adult Friday 25 October 2024
    Very helpful and friendly staff. Able to book non urgent appointments within an acceptable timescale. I have always been able to access an emergency appointment when required. Friday 25 October 2024
    The eConsult service was excellent! Managed to get a simple document without having to call and take up someone’s time. Had it by the end of the day. So much more convenient. Friday 25 October 2024
    Very Professional. Listens and then talk. Advices appropriately. Suggest supports. Follows up. Monday 14 October 2024
    I've been a patient since 2001 despite having a significant disability and some ongoing health issues. I've found they go the extra mile for me and have always had excellent, friendly care from everyone within the practice, both clinical and administrative. It seems to be well attended which I think is a sign of a satisfied community Tuesday 24 September 2024