Contact us to book appointment today.
- Call Halling Medical Centre on: 01634 240238
- Call Cuxton Medical Centre on: 01634 714317
Alternatively you can register for our online services and book via the link at the top of this page.
How You Can Help Us
- Be on time for your appointment
- Tell us if you need to cancel
- Call for a home visit or urgent appointment before 10 am
- Ring for test results after 11 am
We are a training practice for doctors who are planning to become General Practitioners. Hence, from time to time we will have training doctors attached to the surgery. Dr Krishna Malladi is their trainer. These doctors may be at different levels in their training. You have the right to refuse to be seen by them . Please inform the receptionist if you wish to see another Doctor.
Evening and Weekend GP Appointments
Did you know that you can now book to see a GP in the evenings and weekends at Rochester Healthy Living Centre? It will not be the GPs you normally see at the practice. However, the doctor there will be able to view and update your medical records.
To book an appointment, please contact reception. You will not be able to book an appointment any other way and there is no walk-in service.
Patients are requested, where possible, to telephone before 10:00 if a home visit is required that day.
We would request that, apart from patients who are genuinely housebound, all other patients attend the surgery rather than request a home visit. This is due to the extra time home visiting takes for a Doctor. On average four to five patients can be seen at the surgery in the time it takes to do a single house call. In addition, the care that can be offered given the lack of adequate lighting, examination facilities and equipment, means, that you may not receive as good a service as offered to you by the Doctor if you came in to the surgery.
Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.
Cancellations & Reminders
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment. This will allow that appointment to be offered to another patient. If you do not notify the Practice that you are unable to attend, you may be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters may be removed from the list.
Text Reminder Service
We have a texting service which allows you to recieve confirmation and reminders about your appointments.
To benefit from this service you will need to register by completing a consent form.
Please remeber to update your contact details with us when you change address, telephone numbers and email address.
Late For Your Appointment
Please attend your appointment on time. If you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist at the time of booking the appointment and she will arrange this for you. This may not be possible at short notice.